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DELIVERY, RETURN & REFUND POLICY

Delivery Policy:
According to the digital eCommerce delivery policy, we have the following delivery policy:

1) We have strongly followed according to our product single-page shipping duration/delivery timeline.

Note: In Dhaka city, the delivery timeline is not more than 5 days after getting full payment from the customers. Outside of Dhaka city, the delivery timeline is not more than 10 days after getting full payment from the customers.

 

Refund Policy:
In the case of product problems (broken product, damaged product, product mismatch, etc.), you may get the full value of the product returned under the conditions given below.

1) Within 5 hours of receiving the delivery, you must mail to support@samogri.com or call to +88-01711-871 990.
2) In case of a refund, the product must be fully absolutely in good condition.
After receiving your product, if you want, you can get a full refund of your ordered product price, we will take 12 days to give a refund. To get a refund, please, inform us through an e-mail to “support@samogri.com” or call us at “01407100200” (9:00 am - 9:00 pm).

 

Return Policy:

If you find any kind of problems after receiving your product (broken product, damaged product, product mismatch, etc.) you can get a Return.

1) The product must be fully absolutely good condition.
2) Within 5 hours of receiving the delivery, you must mail to support@samogri.com or call us at +88-01711-871 990 (9:00 am - 9:00 pm).

Please, note that samogri.com will bear all shipping charges for this type of replacement.

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May we take the privilege of introducing Samogri.com as an online shopping marketplace in Bangladesh with a plan of reaching plenty of products of your interest at your door step. We have taken up this new venture promising hassle free online shopping experience in the COVID-19 pandemic situation.

Please keep your eyes to Samogri.com and be a happy user of Samogri products.
Also you can enrich us by providing your valuable advice/suggestion on diferent aspects of our endeavor.

We would remain ever loyal to your interest.

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